Jan 08, 2023
Recently, we have received word that some of our clients are having difficulties in accessing our platform due to potential blockage, likely from certain regions that have high-level internet censorship, as far as we are aware, such regions include some areas in Russia and Ukraine.
Therefore, we thought of heightening the attention of all, especially more essential to customers who have been encountering such blockage often.
1. First off, there is absolutely nothing to worry about and our platform will be online as usual.
2. The blockage happens only to a few areas or countries that have high-level internet censorship.
3. Our technical specialist is currently working with the hosting provider to resolve the issue.
4. We will keep you updated as soon as this issue is fully resolved.
Meanwhile, as a temporary solution for whoever encounters the blockage, it is highly advised that you install a VPN to bypass the blockage.
What is VPN? To put it simply, a VPN is a technology that allows you to access blocked content securely on the internet, otherwise, you can also watch this video to further familiarize yourself in just 1 minute – https://www.youtube.com/watch?v=2ZQA0YqnxbM&t=53s
Where to get a good VPN? You can simply pick one through the following link and install it on your device – https://www.guru99.com/best-free-vpns-for-windows.html
Now, no matter which regions are you in, you can access our website www.xenium.pro as long as a VPN connection is on.